Dreamforce to You 2020 and the Digital Imperative
With this year’s much anticipated Salesforce Dreamforce annual event being held online due to the current COVID-19 pandemic, there were a number of important announcements in this ‘reimagined’ Dreamforce to you, one key phrase stood out: ‘digital imperative’. But what...
What Does it Mean to be a Salesforce Trailhead Academy Authorized Training Provider?
Salesforce is the leading customer relationship management (CRM) platform for enterprise businesses, with more than 150,000 customers globally. Thus the demand for Salesforce talent is high, with an estimated 4.2 million new jobs to be created within the ecosystem by...
The Four Phases of an RPA Implementation
So, your organisation has decided to implement an RPA robot. After careful consideration, it has been decided to automate a process that contains a high level of predictive, repetitive activity with structured data that traditionally has been handled by an employee or...
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