Frequently Asked Questions

Official Salesforce Courses

What is the difference between Salesforce courses from K2 University and Salesforce’s own courses?

As a SATP (Salesforce Authorised Training Provider), we are authorised to deliver the official Salesforce courses and are the sole partner doing so in the DACH region. The course will be delivered by a Salesforce Certified Instructor, ensuring you have access to all the information you need to get the most out of the course.

What is the first course I should take if I don’t have any Salesforce experience?

ADX201 – this gives you a strong foundation of understanding Salesforce’s data model, terminology, and functions such as data loading and reports and dashboards.

How do I schedule and pay for a certification exam?

You can purchase your certification voucher at the same time as signing up for your course. We will then provide you with a Voucher which you can redeem at any time, either online or at a training centre. The Certification Voucher costs 180.00 EUR plus VAT.

Can I sign up more than one team member to the course?

Yes, you can sign up multiple people for the same course, depending on the number of course places remaining.

What is included in the course price?

You will have everything you need for the duration of the course. You will have access to a Salesforce Training Org and the course material via eBook (in your course language), as well as a catered lunch. You will continue to have access to the eBook after the course, and the Training Org is valid for 30 days. The course will be led by a Salesforce Certified Instructor who will guide you through the course and answer any questions you may have.

Can I get a certificate of attendance after the course has finished?

Yes, please speak to your K2 University contact and we will provide you with a certificate of attendance.

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