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ServiceNow’s CEO just revealed a critical way to use AI in your job

Artificial intelligenceCareer adviceServiceNowCareer startersIndependent professionals

Bill McDermott, the CEO of ServiceNow, recently stated that process optimization is the biggest use case for generative AI. This is a particularly important insight for technology professionals who are looking to stand out from other candidates in the competitive landscape of today.

Upskilling and reskilling in the most up to date skills and knowledge is key to progressing in your career. Read on to find out more about how mastering process optimization is the answer to becoming an in-demand professional in AI, the hottest area in today’s job market.

Process optimization and generative AI

Process optimization has previously relied heavily on manual analysis and human intuition. Generative AI accelerates these processes, thanks to efficient automation. McDermott recently supported this claim, by saying:

“Process optimization is the single biggest generative AI use case in the enterprise. Any process that exists in the enterprise today will be reengineered, or engineered, depending on how messy the process is with generative AI. So every workflow in every enterprise will be rethought.”

Why will process optimization make you an AI superstar?

Expertise in cutting-edge technology: Professionals who specialize in process optimization with generative AI gain expertise in one of the most cutting-edge technologies in the business world. This expertise enhances their credibility and marketability, making them highly sought-after in their respective fields.

Increased efficiency and productivity: By mastering generative AI for process optimization, professionals can streamline workflows, eliminate bottlenecks, and automate repetitive tasks. This leads to increased efficiency and productivity, allowing professionals to accomplish more in less time and with fewer resources.

Strategic decision-making skills: Generative AI provides professionals with data-driven insights and predictive analytics, empowering them to make more informed and strategic decisions. Professionals who can harness these capabilities are better equipped to navigate complex challenges and drive business success.

Career advancement opportunities: As organizations increasingly prioritize process optimization and AI-driven initiatives, professionals with expertise in this area are well-positioned for career advancement. They may take on leadership roles, spearhead innovative projects, or become consultants or trainers in generative AI implementation.

Competitive advantage in the job market: Professionals with proficiency in process optimization through generative AI gain a competitive edge in the job market. Employers value individuals who can drive operational excellence and cost savings through advanced technologies, making them highly desirable candidates for job opportunities.

Adaptability and continuous learning: Embracing generative AI for process optimization requires continuous learning and adaptability to evolving technologies. Professionals who commit to ongoing skill development and stay abreast of AI advancements demonstrate their ability to thrive in a rapidly changing digital landscape, enhancing their long-term career prospects.

Contribution to organizational success: By optimizing processes with generative AI, professionals directly contribute to their organization’s success and competitiveness. Their ability to deliver tangible results and drive positive outcomes strengthens their reputation within the company and opens up opportunities for recognition and advancement.

Ultimately, specializing in generative AI for process optimization boosts professionals’ credibility, efficiency, and strategic decision-making. This expertise offers career advancement, a competitive job market edge, and adaptability to technological changes, directly contributing to organizational success and enhancing long-term career prospects.

At K2 University, we’re all about harnessing the power of AI to supercharge your career. Thanks to our official ServiceNow training, our team of experts is fully equipped to help you unlock the dynamic skills that organizations need right now.

Ready to embrace your future as a technology professional? Contact K2 University to find out how our world-class training will elevate your career.

Ottilie Wood

Ottilie has worked with K2 since 2019. Over that time she has specialized in content creation to engage our world-class clients and customers.

About K2 University

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