Official Qualtrics Training
Do you want to upskill your team in Qualtrics to significantly improve your business operations?
Do you need to improve your team’s user adoption?
The need for skilled Qualtrics XM users has never been greater. K2 and Qualtrics have joined forces to help people and teams learn how to use the platform effectively through building and managing programs, and delivering insights.
The world’s leading businesses are one step ahead in delivering the experiences people really want. Those leading in Experience Management (XM), lead with the Qualtrics XM platform.
K2 is a specially selected Qualtrics Accredited Training Partner authorized to provide training for the Qualtrics product certification programs.
Explore our range of courses below to find the best one for you or your team.
Qualtrics Core XM
Who should you sign-up?
This course is suitable for anyone new to Qualtrics Core XM and people who want to gain intermediate-level knowledge of the platform.
What will you learn?
Learn how to build a project in Qualtrics from start to finish by understanding basic and intermediate Qualtrics functionality and expert tips and tricks. Such as:
Setting up a best practice project
Configuring effective distributions
Processing data
Reporting insights to stakeholders
Why sign up?
- This is the first step to getting a desirable Qualtrics Core XM certification
- You’ll quickly learn how to make your research programs more effective by acting on key insights
- You’ll gain the knowledge to upskill your team with best practice research knowledge
Qualtrics Customer Experience
Who should sign-up?
Anyone who wants to learn about Qualtrics! The course is also meant for anyone who wants to improve their knowledge of using the Qualtrics CX platform.
What will you learn?
Learn how to set up a comprehensive CX program in Qualtrics by collecting, analyzing and displaying customer experience data. Covering key functionality such as:
- Construct a world-class CX survey
- Leveraging advanced distribution methods
- Understanding CX data
- Designing and configuring Dashboards
- Analyzing text-based data
Why sign up?
- Fast track refining and launching your foundational CX program
- Put the voice of the customer at the heart of your business and act on their feedback
- Upskill your team with best practice CX knowledge
Qualtrics Employee XM
Who should sign-up?
Anyone new to Qualtrics and anyone who wants to improve their knowledge of using the Qualtrics Employee XM platform.
What will you learn?
Learn how to set up an Employee Engagement and/or Lifecycle program by collecting, analyzing and displaying employee experience data. Such as:
- Designing and launching different types of EX surveys
- Planning and delivering stakeholder dashboards
- Analyzing text-based data
Why sign up?
- Get succinct training on Qualtrics Employee XM management
- You’ll gain key knowledge that will allow you to use Employee XM effectively
- Your team will be equipped with key knowledge of EX best practice