K2 University is the exclusive Salesforce Authorised Training Provider in Germany, Austria, Switzerland and Brazil. We offer first class courses for admins, developers, business users, marketers and other Salesforce users all taught by certified trainers.
Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment.
*ADM201 courses available on request only.
Understand how to customize applications programmatically on the Force.com platform. You will learn the core of the Apex programming language and Visualforce markup in order to customize your Force.com applications. Through this course, you will understand how to customize applications programmatically on the Force.com platform.
If your responsibilities include developing custom applications running in Lightning Experience and Salesforce mobile that support multiple devices and screen sizes from a single codebase, taking this class will boost your skills to the next level.
If you are a Marketing Cloud user or administrator who is responsible for developing the email journey your customers will take with your organization, this hands-on course is an essential class for you. In this one-day course, you will learn the fundamentals of a customer journey. You will then explore Contact Builder and how to set up your data in order to leverage the data in Journey Builder. In Journey Builder, you will learn to create and develop strategic customer interactions within various Journey Builder activities.
Reporting Fundamentals in Lightning Experience is a must for all users who need to report on the data managed within their Salesforce instance. This course will teach you how to customize existing reports as well as use the Salesforce reporting toolset to create your own reports. Information on building dashboards and enhancing your reports via formulas and filters is also provided to help you better analyze your business.
Ready to start building in Wave Analytics? In this course, you’ll find out how to design and create an effective dashboard layout to help explorers quickly find their way around. You’ll learn how to build lenses and add them into your dashboards using the Wave Dashboard Designer to create selectors, filters, and widgets, plus how to create a faceted dashboard which automatically updates as explorers interact with it. Once you’ve created a dashboard, you’ll also learn advanced functionality, such as creating mobile layouts and modifying lens queries. You’ll also learn how to organize your lenses and dashboards using apps and ensure that only the right users have access to them.
If your responsibilities include developing a Wave environment that contains Salesforce and external data, setting up Wave data security, and creating attractive and effective dashboards that require advanced queries, taking this class will boost your skills to the next level. In this 3-day instructor-led course, you will learn how to set up users in Wave, load and transform Salesforce and external data in Wave with JSON metadata files, and configure data security with apps and row-level security. You will also learn how to apply desktop and mobile layouts to dashboards using the Wave Dashboard Designer, modify dashboard queries by updating compact form and SAQL queries, and update metadata with an XML file.
Comprehensive and hands-on, this course is for administrators who are ready to significantly ramp up their skills and knowledge about using Salesforce to solve their most pressing business needs. Using real-world scenarios, Administration Essentials for Experienced Admins covers topics such as extending Salesforce with custom objects and apps, generating complex reports and dashboards, and automating complex business processes to help you work more efficiently and get more out of Salesforce.
Are you ready to move beyond Salesforce administration to unlock even greater capabilities through declarative programming? Master Salesforce’s suite of click-not-code options for developing valuable apps and functionality over five days of guided scenarios, lectures, and discussion. Build your knowledge of app deployment, automation tools, security, UI customization, and more!
Integrating with Force.com covers the key elements of how to design and implement all types of integrations with the Force.com platform. The course introduces the major integration mechanisms available on the Force. com platform, such as the APIs and the built-in declarative functionalities. Participants explore the technologies that play critical roles in integrating with the platform, including the Force.com SOAP and REST APIs, Apex, the Streaming API, and outbound messaging. Cutting-edge integrations, such as integrating with Amazon’s Alexa, Facebook’s Messenger platform, and Heroku are also covered.
Email Essentials is designed to get you up and running on the Salesforce Marketing Cloud Email Application. In this interactive course, email marketers will gain hands-on experience creating emails, sending and tracking results, managing subscriber data, segmenting data to deliver targeted, relevant messages, and learning automation tools to automate campaigns and daily tasks.
Are you looking to become proficient in designing and implementing marketing workflows in Pardot that drive your company’s business? Or do you want to become a Salesforce Certified Pardot Specialist? Whether you are an experienced user, or completely new to Pardot, this course will show you how to effectively design, build, and implement marketing workflows, as well as use Pardot-generated reports to make data-driven decisions.
Ready to see where your data takes you in Salesforce Wave Analytics? This course teaches you how to explore your data through lenses and interactive dashboards from your desktop or mobile device, and how to share your insights in Chatter or email. Learn how to quickly change measures, groups, and filters; select the best visualizations for your data; and drill down to see details. You’ll also learn how to easily load additional data from a CSV file, which you can start exploring right away using the power of Wave Analytics.
Read what people are saying about K2 University.
“K2’s course was fundamental to my preparation and success in the Salesforce Admin 201 Certification”
Rodrigo Lucas, CRM Consultant
Salesforce ADM201 Course
“The training course was fantastic – very thorough with detailed and spot-on hands-on exercises to reinforce the modules. The course goes far beyond just preparing for an exam, but to enable students to be very effective, best-practice-based administrators.”
Kristen Clay, Business Analyst
“A very well organised and delivered course which I would recommend to my fellow consultants without hesitation!”
Baljeet Sandher, Senior Business Analyst
A Salesforce Success Story From K2 University
Find out how Sara Cardoso obtained her Salesforce ADM201 certification with an official Salesforce course from K2 University.
Video Length: 2:51