Number of Salesforce Certifications: 3 (Salesforce Certified Instructor, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Administrator, Salesforce Certified Advanced Administrator)

Salesforce courses delivered: Administrative Essentials for New Admins (ADM/ADX201), Administration Essentials for Experienced Admins (ADM/ADX211), CloudSense Q2C Commerce Platform (CS401), Vlocity Administration Essentials (VAE201), Vlocity Developer Essentials (VDE250)

Year certified as a trainer: 2011

Languages: English, French, German and Italian (and a smattering of Russian!)

Vanessa has 20 years’ experience in training, marketing and CRM. She’s held training and management positions in software organisations and consultancies such as Maximizer Software Ltd, McAfee, Detica and CSC Computer Sciences. Vanessa is a keen linguist, fluent in English, French, German and Italian. She’s led the training work stream for many CRM implementations, delivering training across Europe in multiple languages. In addition to delivering Salesforce training for K2 and CPQ training for other Salesforce Partners, Vanessa provides niche marketing and CRM consultancy.

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