Customer Experience Connect 2026

SAP’s Customer Experience Connect is back and bigger than ever. Taking place October 5 to 7, 2026 in Las Vegas, NV (with a free virtual option on October 6 to 7), this is your chance to get ahead of the AI curve in customer experience.

This year’s event puts Autonomous CX front and center, showcasing how AI-driven, connected, and proactive customer journeys can unlock new revenue growth and free your teams from manual work. Expect live demos of Joule’s central workspace for CX, real customer success stories, and hands-on access to AI assistants and agents in action.

With 65+ CX experts, 10+ session types, and attendees spanning 24 industries, there’s something for every business leader, whether you’re in marketing, commerce, sales, or service. The agenda includes keynotes, hands-on labs, roadmap sessions, and even a celebrity keynote to close out the event.

Past attendees have called it the best session they’ve ever attended, praising the hands-on approach, exceptional demos, and the depth of knowledge on display.

Whether you join in person or virtually, Customer Experience Connect 2026 is where AI strategy meets real-world execution. Register now and be the first to experience the future of CX.