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Case study: Supporting a Migration from SAP ECC to SAP S/4 HANA

SAPBusiness SolutionsCase Studies

About the client

  • A multinational professional services partnership.
  • One of the Big Four accounting firms.
  • Headquarters in London.

The need

  • In July 2023, the client approached us for support during a mission-critical migration from SAP ECC to SAP S/4 HANA.
  • The organization needed 300 users trained across 37 SAP sessions before go-live in early October.

K2’s solution

Harnessing the expertise of 14 tried-and-tested consultants, we started creating the training material in August 2023, and delivered on-site training sessions in EMEA throughout September.

We successfully addressed the client’s needs with the following learning journey:

1. Navigating the SAP landscape:

  • We introduced the users to SAP S/4 HANA, focusing on the intricate disparities between SAP ECC and SAP S/4 HANA.
  • Next, we gave them a deep dive into the migration process, unveiling the arsenal of tools and methodologies enabling the transition.

2. Developing customized training

  • We created SAP S/4 HANA training material, ensuring the users were given the skills to create comprehensive training modules and resources.
  • The users were then equipped with in-depth knowledge of specific functional areas in SAP S/4 HANA relevant to the migration.

3. Training delivery and facilitation

  • Our consultants delivered training on effective teaching methods, adult learning principles, and engaging training delivery.
  • We provided hands-on experience in conducting training sessions for large groups and addressing diverse user needs.

4. Post-go-live support and optimization

  • Post-Implementation support was provided by educating the users on post-go-live support strategies, issue resolution, and user adoption assistance.
  • Another post-migration requirement was to focus on optimizing the SAP S/4 HANA system for efficiency and addressing any performance concerns.

5. Advanced SAP S/4 HANA topics

  • Our consultants ensured the users would be able to explore advanced features and functionalities of SAP S/4 HANA to address complex business needs.
  • Finally, we encouraged ongoing learning to help the users keep up with the latest updates and enhancements in SAP S/4 HANA.

The Result

  • After undergoing this training, the consultants now have the comprehensive knowledge and skills required to successfully guide users through the transition from SAP ECC to SAP S/4 HANA and ensure a smooth adoption process.
  • Post go-live, the client was so impressed by our expertise and innovative solutions that they extended our partnership, solidifying the success of the migration endeavor.

Ottilie Wood

Ottilie has worked with K2 since 2019. Over that time she has specialized in content creation to engage our world-class clients and customers.

About K2 University

As an official training partner to leading technology companies, we’re the answer if you’re an independent professional looking to upskill in key technologies, or you need to equip your team with the skills they need to drive your business forward. Our combination of expert certified trainers, original learning content and hands-on support is the key to realising the learning goals of both independent people and business teams.

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