Position: Change Management Consultant with Salesforce exp
Duration: 2++ months
Location: Remote (India)
Job description:
- We are seeking a skilled Change Management Specialist proficient in Salesforce.com.
- Ideally, this candidate will have a Prosci certification or equivalent expertise, a background in technology or digital transformation, and 3 to 4 years of professional experience, including 1 to 2 years in change management and instructional design.
- As a key member of our team, you will support the smooth integration of change initiatives across our organization.
Responsibilities:
Change Strategy Development:
- Assist in developing change management strategies for Salesforce.com implementations and digital transformation projects.
- Help analyze the impact of technological changes on business processes and contribute to strategies addressing organizational challenges.
Prosci Certified or Equivalent Expertise:
- Support the use of Prosci or equivalent methodology to plan and execute change initiatives.
- Assist in applying Prosci principles to assess organizational readiness, identify key stakeholders, and develop targeted communication and training plans.
Training Strategy, Plan, and Development:
- Assist in designing, developing, and implementing training programs tailored to diverse stakeholders, ensuring the effective acquisition of skills and knowledge
- for successful Salesforce.com technology adoption.
- Utilize instructional design principles and adult learning methodologies to create engaging and effective training materials.
- Provide ongoing support and resources to facilitate continuous learning.
Stakeholder Engagement:
- Help identify and engage key stakeholders across the organization to build support for change initiatives.
- Foster a culture of collaboration and open communication to ensure successful change adoption.
Communication Planning:
- Contribute to the development of clear and concise communication plans to articulate the benefits of change and address potential concerns.
- Assist in implementing communication strategies that resonate with various audience segments.
Salesforce.com Integration:
- Work closely with Salesforce.com administrators, business analysts, solutions architects, and developers to understand system changes and ensure alignment
- with change management strategies.
- Facilitate the integration of change management processes into Salesforce.com projects.
Qualifications:
- Prosci Certification or equivalent expertise is preferred.
- Demonstrated experience in change management within the context of technology
- implementations; Salesforce experience is a plus.
- Background in technology or digital transformation projects.
- Minimum of 2 years of instructional design experience.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proven ability to collaborate with cross-functional teams.