Platform User Experience Designer Study Guide
Every topic objective in the UX Designer certification exam explained thoroughly, with topic summaries and sample scenarios to work through. The most efficient way to study the key concepts in the exam.
Last Updated: June 2026
The overview
This is the starting point for your study, covering all of the exam guide objectives.
The Salesforce Platform User Experience Designer Study Guide incorporates all 22 Objectives within all 6 Sections of the official Salesforce Platform User Experience Designer Certification Exam Guide.
What's included?
- Covers all 6 Sections of the official Salesforce Certification Exam Guide
- Explains in detail all objectives within each section (a total of 22 objectives)
- Topic summaries that you can use to learn the topics efficiently
- Topic videos for selected topics by Guest Instructors explaining topics in detail
- Explanations in plain English, with screenshots and diagrams rather than endless, unremarkable text
- Easy to read bullet points
- Dynamic Code Exercises (for a realistic, hands-on coding experience)
- Easy to read bullet points
- Includes links to lots of extra resources for further reading
- Scenarios and requirements with sample answers to test your ability to determine solutions
- Unlimited Access and Updates for 12 months
Everything you need to prepare for Salesforce Platform User Experience Designer Certification
In order to pass the Salesforce Platform User Experience Designer certification, you’ll find that knowledge and experience of the Salesforce platform aren’t enough. You also need to get to grips with the exam itself.
That’s why we created the Platform User Experience Designer Study Guide.
Our study guide will help you understand confusing or difficult concepts from the official Salesforce Javascript Developer Certification Exam Guide and brush up on your skills – all in a format that’s easy to digest and has been proven to work with thousands of happy customers.
The Platform User Experience Designer Study Guide will help you focus on the key points you need to know to pass the exam.
The Salesforce help pages and videos are great when you want to know all the details, but the Platform User Experience Designer Study Guide provides a summary of all topics in study guide format.
Why this guide is important?
You need a guide that summarises the key certification objectives in plain English, using examples, diagrams, charts and topic reviews to make sure you’ve cemented your understanding.
The Salesforce Platform User Experience Designer Certification Study Guide includes screenshots, summary points and diagrams to illustrate key concepts, as well as visually explain and demonstrate Salesforce functionality.
Course content
6 sectionsDiscovery 5 topics
- Provided with a set of business requirements, determine which research methodology and tools should be used to design a solution.
- Given a scenario, demonstrate how to gather requirements and plan strategy given current user experiences.
- Describe key Salesforce UX personas and which processes they normally do.
- Given a scenario, describe how Salesforce can add value to user experiences.
- Knowledge Check
UX Fundamentals 5 topics
- Given a scenario, identify which UX method should be used to define a user experience.
- Describe the impact of corporate branding and styling.
- Describe key design principles and tools that define an accessible and engaging experience.
- Describe mobile UX design fundamentals.
- Knowledge Check
Human-Centered Design 3 topics
- Given a scenario, determine how to incorporate human-centered design into a customer solution.
- Explain the importance of inclusive design.
- Knowledge Check
Declarative Design 7 topics
- Given a scenario, describe how core Salesforce objects function, how that can affect the user experience, and when to use and customize them.
- Given a scenario, describe declarative features that improve information presentation, hierarchy, and architecture in static experiences.
- Given a scenario, describe declarative features that improve user efficiency over a series of steps.
- Given a scenario, determine which global Salesforce configuration to use for optimized user flow.
- Given a scenario, determine options for users to access onboarding, support, and learning.
- Given a scenario, describe how to apply branding to a solution.
- Knowledge Check
Testing 4 topics
- Given a scenario, plan methods for validating and testing a design with the end-user.
- Describe testing techniques needed for optimal user experiences.
- Given a scenario, evaluate and manage design changes.
- Knowledge Check
Salesforce Lightning Design System (SLDS) 4 topics
- Describe SLDS and its purpose.
- Given a scenario, determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience.
- Given a scenario, utilize SLDS to create new and customized component functionality.
- Knowledge Check
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Gain essential and valuable skills from a recognized leader in Salesforce to future-proof your career and stand out to leading employers.
Frequently asked questions
Everything you need to know before buying our study guide
What release are the study guides based on?
The study guides are updated shortly after each release. You will get any release updates for free during the 1 year of access after purchase.
Is there a limit for access to the study guides?
You will have unlimited access to this study guide for 12 months from your date of purchase. Plus, any updates or release changes made to the material during your year of access are included.
What is included in a K2 University Study Guide?
Study guides cover all sections of the official Salesforce Certification Exam Guide, explaining all objectives in detail with topic summaries, explanations in plain English, screenshots, diagrams, easy-to-read bullet points, links to extra resources for further reading, and scenarios with sample answers.
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