Consultant – Basic Modules – FICO (FSCM) Senior
Local: Remoto
Idioma: Inglês (Avançado/Fluente)
Job Description — SAP FICO Consultant
Job Summary
We are looking for an experienced SAP FICO Support Consultant with strong hands-on experience in SAP ECC, focused on production support, issue resolution, financial process stability, enhancements, and continuous improvement.
The consultant will provide L2/L3 SAP FICO support for the Canada operation, covering core FI processes such as General Ledger, Accounts Payable, Accounts Receivable, Bank Accounting, Automatic Payment Program, IDoc integrations, month-end/year-end activities, audit support, and custom financial processes.
The role also requires experience with SAP CO, FSCM, cross-module integration with MM, SD, PP/PS, external systems, bank interfaces, Workday integration, and custom developments. The consultant must be able to troubleshoot incidents, perform root cause analysis, work within SLA-driven environments, and collaborate with business users, ABAP, PI/PO, Basis, integration teams, and other support teams.
Key Responsibilities
1. SAP FICO Production Support
Provide L2/L3 production support for SAP ECC FICO modules in an AMS/support environment.
Analyze, troubleshoot, and resolve incidents, defects, service requests, and recurring issues within agreed SLAs.
Support financial process stability across FI, CO, FSCM, integrations, jobs, and custom developments.
Perform root cause analysis — RCA and recommend preventive actions to reduce recurring incidents.
Work closely with business users to understand issues, assess financial impact, and provide timely resolution.
Support enhancements, configuration changes, testing, documentation, and deployment activities.
Collaborate with ABAP, PI/PO, Basis, integration, MM, SD, PP/PS, and external system teams.
Follow structured change management processes, including Charm, transport coordination, documentation, and validation.
2. Core SAP FI Support
Support core SAP FI processes, including:
General Ledger — GL
Accounts Payable — AP
Accounts Receivable — AR
Asset Accounting — AA
Bank Accounting
Automatic Payment Program
Financial postings
Reconciliations
Period-end closing
Support SAP FI organizational structure, including:
Company codes
Fiscal year variant
Posting period variant
Chart of Accounts — COA
Analyze and resolve issues related to:
Financial postings
Open items
Vendor/customer balances
Account determination
Payment processing
Bank postings
Reconciliation differences
Posting period issues
Financial reporting issues
Support account determination processes for AP and AR.
Ensure accurate financial postings from integrated logistics and external system processes.
3. Accounts Payable, Accounts Receivable and Payment Processing
Support AP and AR processes, including invoices, credit memos, vendor/customer postings, clearing, payment issues, and reconciliation.
Support Automatic Payment Program processes, including:
FBZP configuration
F110 payment run
DME setup
Payment file generation
Payment proposal analysis
Payment execution troubleshooting
Support bank payment processing and related interfaces.
Analyze and resolve issues related to payment methods, house banks, payment blocks, payment proposals, and payment files.
Support new bank setup and related bank accounting configuration.
Support bank reconciliations and financial posting validations.
Support Electronic Bank Statement — EBS, where applicable.
4. Bank Accounting and External Bank Interfaces
Support SAP Bank Accounting processes for the Canada operation.
Analyze issues related to bank master data, house banks, bank accounts, bank postings, and reconciliation processes.
Support integration with external banking systems and third-party applications.
Troubleshoot issues related to bank interfaces, payment files, return files, and file-based integrations.
Work with business, treasury, technical, and banking interface teams to resolve payment and reconciliation issues.
Support bank-related master data, configuration changes, and testing.
5. Workday, IDoc and Master Data Integration
Support integration between SAP ECC FICO and external systems, including Workday.
Support Workday IDoc integration for employee vendor creation in ARP.
Analyze and resolve IDoc issues related to FI master data and financial transactions.
Monitor, troubleshoot, and reprocess IDocs and interface errors.
Support master data-related integrations and setup.
Work with integration and technical teams to identify root causes related to:
SAP configuration
Master data
IDoc structure
Middleware
Mapping
Payload/data issues
External system errors
Support data consistency checks between SAP and integrated platforms.
6. SAP CO Support
Support SAP CO processes as part of the broader FICO support scope, including:
Cost Center Accounting
Internal Orders
Profitability Analysis — COPA
Product Costing
Cost allocations
CO postings and settlements
Reporting and reconciliation issues
Analyze integration between FI and CO postings.
Support month-end and year-end CO activities where applicable.
Troubleshoot issues related to cost objects, allocations, settlements, and profitability reporting.
Work with business and controlling teams to resolve controlling and reporting issues.
7. FSCM Support (MUST HAVE)
Support SAP ECC FSCM components, including:
Credit Management — Classic / FSCM Credit Management
Collections Management
Dispute Management
Cash Management
Handle configuration issues, master data setup, and troubleshooting within FSCM processes.
Support credit limits, customer credit exposure, credit checks, and blocked document analysis.
Support collections worklists, dispute cases, cash positioning, and related financial processes.
Work with AR, credit, collections, treasury, and business teams to resolve FSCM-related issues.
Analyze integration between FSCM, FI, SD, and external processes.
8. Cross-Module Integration Management
Manage and support integration between SAP ECC FICO and other modules, including:
MM — Procure-to-Pay
SD — Order-to-Cash
PP / PS, where applicable
External systems and third-party applications
Troubleshoot financial posting issues from logistics processes.
Analyze and resolve integration issues related to:
Vendor invoices
Goods receipt/invoice receipt
Customer billing
Revenue postings
Account determination
Tax postings
Inventory/accounting integration
Procurement and sales financial impacts
Work with MM and SD teams to ensure accurate financial postings and end-to-end process resolution.
Support integration with bank interfaces, Workday, IDocs, file-based integrations, and external applications.
9. Jobs, Monitoring and Operational Support
Monitor and analyze priority FI jobs in ARP.
Support recurring operational activities related to financial jobs, payment jobs, interface jobs, and closing activities.
Identify job failures, analyze root causes, and coordinate corrective actions.
Work with Basis, ABAP, integration teams, and business users to resolve recurring job failures.
Maintain documentation of critical jobs, job dependencies, frequency, business impact, and resolution procedures.
Support monitoring activities required for system stability and business continuity.
10. Month-End, Year-End and Financial Closing Support
Support month-end and year-end closing activities for the Canada operation.
Analyze and resolve closing issues related to FI, CO, integrations, postings, reconciliations, and reporting.
Support financial reconciliations, adjustments, period controls, and reporting issues.
Troubleshoot posting period, account balance, clearing, and interface-related closing blockers.
Support business users during critical closing windows.
Coordinate issue resolution with FI, CO, MM, SD, technical, and business teams.
Ensure timely resolution of closing-related incidents within agreed SLAs.
11. Audit, Compliance and Tax Support
Support audit, statutory, internal control, and compliance requirements.
Support data extraction and analysis for GST-QST audit requirements.
Support financial reporting and audit evidence preparation.
Maintain documentation required for audit and compliance validation.
Support taxation and localization-related issues where applicable.
Work with finance, tax, internal controls, and audit teams to resolve issues and provide required information.
Ensure processes follow internal controls and compliance standards.
12. Custom Developments, BAPIs and RICEFW Support
Analyze and support custom developments related to SAP FICO.
Prepare and review functional specifications for RICEFW objects:
Reports
Interfaces
Conversions
Enhancements
Forms
Workflows, where applicable
Work with ABAP teams for development, testing, validation, and defect resolution.
Support custom tables, check tables, BAPIs, user exits, enhancements, and custom reports related to FI.
Support functional validation of custom logic and integration points.
Participate in debugging discussions from a functional perspective.
Basic ABAP debugging knowledge is desirable to accelerate issue analysis.
Manage or coordinate transport requests and ensure proper migration across environments.
13. Jean Process and Custom FI Logic
Support custom financial processes related to Jean, where applicable.
Understand and support Jean process overview and related functional flows.
Analyze custom BAPI logic related to:
Simulation
Parking
Posting
Reversal
Deletion
Work with ABAP and business teams to troubleshoot custom posting and reversal issues.
Support validation of custom financial logic, exception handling, and issue resolution.
Maintain documentation for custom processes and recurring Jean-related issues.
14. Enhancements, Change Requests and Continuous Improvement
Analyze business requirements and support enhancements related to SAP FICO processes.
Prepare functional specifications, test cases, process documentation, and validation evidence.
Coordinate with technical teams for development, unit testing, integration testing, and deployment.
Support change requests through structured change management processes, including Charm.
Manage impact analysis across FI, CO, FSCM, MM, SD, integrations, and external systems.
Identify opportunities for process improvement and automation.
Support preventive measures to reduce recurring incidents and improve support quality.
15. Documentation, SOPs and Knowledge Management
Maintain configuration documents, process flows, SOPs, and support documentation.
Document incident resolutions, RCA, known errors, and workaround procedures.
Create and maintain knowledge transfer materials for recurring issues.
Ensure documentation is updated after enhancements, configuration changes, and major incident resolutions.
Support audit readiness through proper documentation and traceability.
Required Technical Knowledge
SAP ECC FICO experience in support, AMS, or production support environments.
Solid communications in English. Candidate has to be able to lead discussion, create documentation and engage other support teams in Norh America and India
Strong hands-on experience in SAP FI:
General Ledger — GL
Accounts Payable — AP
Accounts Receivable — AR
Asset Accounting — AA
Bank Accounting
Automatic Payment Program
Strong knowledge of:
FBZP
F110
DME
Payment processing
Bank interfaces
Bank reconciliations
Electronic Bank Statement — EBS
Experience with SAP FI organizational structure:
Company code
Fiscal year variant
Posting period variant
Chart of Accounts
Experience with account determination in AP and AR.
Experience with SAP CO:
Cost Center Accounting
Internal Orders
COPA
Product Costing
Experience with FSCM, including:
Credit Management
Collections Management
Dispute Management
Cash Management
Strong understanding of ECC integration with:
MM
SD
PP/PS, where applicable
External systems
Bank interfaces
Workday or similar HR/finance platforms
Experience with IDocs, file-based integrations, bank interfaces, and third-party application integrations.
Experience with Workday IDoc integration or similar employee/vendor master data integrations.
Experience with month-end and year-end closing activities.
Experience with audit, compliance, statutory reporting, and internal control support.
Experience with GST-QST, taxation, or localization processes is desirable.
Knowledge of RICEFW objects and ability to prepare functional specifications.
Experience with custom tables, check tables, BAPIs, enhancements, and custom financial processes.
Experience with incident/service management tools such as ServiceNow, Remedy, or similar.
Ability to perform RCA and propose preventive actions.
Experience working in SLA-driven environments.
Basic ABAP debugging knowledge is preferable.
Nice to Have
Experience supporting SAP ECC FICO for Canada or North America.
Experience with GST-QST audit support.
Knowledge of Workday integration with SAP FI.
Experience with employee vendor creation processes.
Experience with ARP jobs and priority financial job monitoring.
Experience with Jean or similar custom financial process frameworks.
Experience with SAP Charm or structured change management processes.
Experience in global ECC support environments.
Experience with data migration and master data management.
Experience with financial interfaces, banking platforms, and third-party applications.
Experience in consumer goods, manufacturing, logistics, beverage, or distribution industries.
Strong understanding of FI integration with sales, procurement, inventory, and production processes.
Behavioral Skills
Strong analytical and troubleshooting skills.
Ability to work under pressure during critical incidents and financial closing periods.
Strong ownership, accountability, and sense of urgency.
Good communication with finance users, business stakeholders, technical teams, and external partners.
Ability to explain technical and functional issues in clear business language.
Strong prioritization and SLA management skills.
Collaborative mindset for working with cross-functional and global teams.
Ability to document issues, solutions, RCA, SOPs, and knowledge transfer materials.
Advanced English for communication with Canada business stakeholders and global teams.
Suggested Seniority
Senior SAP FICO Consultant
Given the scope includes FI, CO, FSCM, production support, L2/L3 incident management, payment processing, bank accounting, IDocs, Workday integration, ARP jobs, GST-QST audit, RICEFW, custom tables, BAPIs, Jean process, month-end/year-end closing, and cross-module integration with MM/SD, the recommended profile is a Senior SAP FICO Consultant with at least 6+ years of experience.